FAQs
Answer:
The process is simple and transparent. After browsing our available puppies, contact us through the form on our website or give us a call. We will answer any questions you have and guide you through the steps, including selecting your puppy, signing the contract, and arranging payment. We then provide regular updates on your puppy’s progress and arrange for a secure shipping method or in-person pickup.
Answer:
Each puppy comes with a 2-year health guarantee, vaccination records, microchip registration details, and AKC (American Kennel Club) registration (if applicable). We also provide a detailed puppy care kit, which includes food, toys, and a blanket with the scent of their mother to make the transition easier.
Answer:
We take the health of our puppies very seriously. All of our puppies are thoroughly examined by a licensed veterinarian before shipping or pickup. You’ll receive a copy of their vet checkup, vaccination history, and deworming details. We also offer a 2-year health guarantee on all of our puppies to ensure peace of mind.
Answer:
Yes, absolutely! Our puppies are raised in a clean, loving, and safe environment. We provide them with proper socialization, regular vet checkups, and ensure they receive quality nutrition. They are also well-exposed to sounds, people, and other pets to make them comfortable in their new home.
Answer:
Yes! We can arrange for safe and reliable shipping through trusted USDA-certified pet transporters. We also offer local pickup if you're near our facility. Shipping costs vary depending on location, but we ensure your puppy's safety and comfort throughout the journey.
Answer:
Preparing for a new puppy is exciting! We recommend having a comfortable bed, food and water bowls, puppy food, and toys ready. Puppy-proof your home by ensuring there are no dangerous items within reach. We also recommend scheduling a vet appointment soon after arrival for a general health check and to start any necessary vaccinations or treatments.
Answer:
We are committed to the well-being of our puppies and their new families. After you receive your puppy, we encourage you to stay in touch with us. If you have any concerns, from training tips to health advice, feel free to reach out via email or phone. We’re here to support you!
Answer:
We currently do not offer in-house financing, but we do accept major credit cards and PayPal. We also offer flexible payment options through third-party financing services, which you can explore upon request.
Answer:
Yes, we welcome visitors who are serious about adopting a puppy! Please schedule an appointment in advance. If you are located far from us, we can arrange video calls or share real-time updates via photos and videos to help you choose the perfect puppy for your family.
Answer:
At Holy Shihtzu Puppies, we prioritize health, ethics, and transparency. Our puppies are raised with love, proper care, and socialization in a clean, safe environment. We offer a 2-year health guarantee on all of our puppies and maintain open, honest communication throughout the entire process. We also provide lifetime support to our puppy parents and ensure every puppy is sent to a loving and responsible home.
Answer:
We understand that adopting a puppy is a big decision. If for any reason you change your mind within 24 hours of purchase, we offer a refund or exchange for another available puppy. After 24 hours, we do not offer refunds, but we will work with you to find a suitable solution, including transfer to another home if necessary.
Answer:
Yes, most of our puppies are AKC-registered. We provide full documentation with each puppy to verify their pedigree. If you’re interested in a specific puppy’s registration, feel free to ask us!
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